Managed IT & Application Support
Monitoring, maintenance and help desk with clear SLAs.
We keep your applications and infrastructure healthy: monitoring, patches, backups, bug fixes and a help desk — with response times agreed up front.
What you get
- ✓Fewer outages
- ✓Issues fixed within agreed SLAs
- ✓Patched and backed-up systems
- ✓Monthly health reports
What we do
- 24×7 monitoring
- Application maintenance
- Help desk and ticketing
- Patch and backup management
- Performance tuning
- Monthly reporting
Technology
- Uptime monitoring
- Ticketing
- Runbooks
Ways to engage
Subscription
Ongoing service at a predictable monthly cost.
Monthly retainer
A reserved team for continuous improvement.
Work with us on Managed IT & Application Support
No open positions for this service right now — you can still register your interest.
